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Troubleshooting: Difference between revisions

touching up some information in the Mac troubleshooting section; adding long-known issue with console not displaying
(→‎Mac-Specific: reworded using add'l information I recently gleaned from reading some old pages)
(touching up some information in the Mac troubleshooting section; adding long-known issue with console not displaying)
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==Mac-Specific==
==Mac-Specific==
The Mac release has a few limitations compared to the PC release. Before reporting a problem, make sure you are using the latest patched Oni application, and check out the following pages for more info:
*[[Oni engine patches (Mac)]] (patches made by the community)
*[[Installation#Patches]] (for OmniGroup's port of Oni to Mac OS X)
*[[PC vs Mac|PC vs Macs]] (list of PC-only features missing from the Mac build)
'''Oni crashes on my G5 Mac.'''
'''Oni crashes on my G5 Mac.'''


In one reported case, the reason for the crash was that Oni was set to a 640x480 resolution. Changing it to a higher resolution solved the problem. If Oni is trying to use an unsupported video setting, make sure your Display preferences do not list unsupported resolutions or refresh rates. DisplayConfigX can be used to disable the unsupported resolutions on your system. Finally, Oni can be run in windowed mode, which means that no resolution switching will occur. See [[Customizing#noswitch|-noswitch]].
In one reported case, the reason for the crash was that Oni was set to a 640x480 resolution. Changing it to a higher resolution solved the problem. If Oni is trying to use an unsupported video setting, make sure your Display preferences do not list unsupported resolutions or refresh rates. DisplayConfigX can be used to disable the unsupported resolutions on your system. Finally, Oni can be run in windowed mode, which means that no resolution switching will occur. See [[Customizing#noswitch|-noswitch]].
   
   
'''How do I change the resolution when Oni crashes at startup?'''
'''How do I change the resolution when Oni crashes at startup?'''
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'''Oni plays poorly on my Mac under Leopard. The controls cut out occasionally.'''
'''Oni plays poorly on my Mac under Leopard. The controls cut out occasionally.'''


Running a Carbon app in the background has been observed to fix this problem. The app doesn't need to do anything; you can just leave it open and then open Oni. If you don't know what a Carbon app is or if you have one, just download this one, it worked for [[User:Iritscen|one Mac user]]: [http://www.macupdate.com/info.php/id/9830 0SEx].
Running a Carbon app in the background has been observed to fix this problem. If the app uses the CPU fairly heavily, it essentially begins to handle the CPU usage for other Carbon apps (like Oni!) more intelligently. [http://www.macupdate.com/info.php/id/9830 This app] works well if you simply leave it open in the background while playing Oni.


'''The sound has small glitches.'''
'''The sound has small glitches.'''


This is mostly unavoidable; however, if you try the above solution (running a Carbon app in the background), and it reduces the number or size of the glitches, please let us know; there is some evidence that a Mac with the above problem will also experience large sound glitches until the "Carbon fix" is applied.
This is mostly unavoidable; however, if you try the above solution (running a Carbon app in the background), and it reduces the number or size of the glitches, please let us know; there is some evidence that a Mac with the above problem will also experience large sound glitches until the "Carbon fix" is applied.
'''I can't see the console in Developer Mode.'''
A bug in Oni causes the text on the console line to not display in certain resolutions, although the console prompt is still there; commands can still be entered and executed. If you aren't seeing the console prompt after pressing the ~ (tilde) key (and you are definitely using the patched Mac app that enables Dev Mode), you should try a different resolution.


'''The mouse control won't let me turn in a full circle.'''
'''The mouse control won't let me turn in a full circle.'''


The mouse tracking does in fact hit a boundary or the edge of the screen if you are playing with the original Bungie release of the Oni app in Mac OS X. Mac OS X does not support the Input Sprockets functionality that the app is trying to use. Download the OmniGroup port, linked to below, for use with OS X.
The mouse tracking does in fact hit a boundary or the edge of the screen if you are playing with the original Bungie release of the Oni app in Mac OS X's Classic Mode. Classic Mode does not support the Input Sprockets functionality that the app is trying to use. Download the OmniGroup port, linked to below, for use with OS X.


The Mac release has a few limitations compared to the PC release; check out the following for more info:
*[[Oni engine patches (Mac)]] (patches made by the community)
*[[Installation#Patches and updates]] (for OmniGroup's port of Oni to Mac OS X]]
*[[PC vs Mac|PC vs Macs]] (list of PC-only features missing from the Mac build)


==PC-Specific==
==PC-Specific==