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Troubleshooting: Difference between revisions

link fixes
(adding display scaling issue; not sure why we didn't put this here before now)
(link fixes)
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First let's make sure that your graphic card has Direct3D and AGP acceleration enabled.
First let's make sure that your graphic card has Direct3D and AGP acceleration enabled.
Click on Start, Run, type "dxdiag", and press OK. You will see now various information about your DirectX and your computer hardware/software. Click on display, and check the Direct3D/AGP acceleration checkbox. If it is off, try enabling it, and if it is cannot be enabled, your graphics card may have not have this option, or Windows is using your card as [http://en.wikipedia.org/wiki/Peripheral_Component_Interconnect PCI] instead of AGP. In this case, try <u>updating or re-installing all your motherboard drivers.</u>
Click on Start, Run, type "dxdiag", and press OK. You will see now various information about your DirectX and your computer hardware/software. Click on display, and check the Direct3D/AGP acceleration checkbox. If it is off, try enabling it, and if it is cannot be enabled, your graphics card may have not have this option, or Windows is using your card as [[wikipedia:Peripheral_Component_Interconnect|PCI]] instead of AGP. In this case, try <u>updating or re-installing all your motherboard drivers.</u>


[[Image:Direct3d accelaration on-1-.jpg|thumb|200px|center|Make sure that you have acceleration enabled.]]
[[Image:Direct3d accelaration on-1-.jpg|thumb|200px|center|Make sure that you have acceleration enabled.]]
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Now, if acceleration is enabled like in the picture above, try installing or updating your graphics drivers; don't use the ones that come with Windows. If you have an Nvidia card and if it is old (like GeForce 2 or Riva), I recommend you install an older driver. My recommendation is one from the 28.x and 60.x. range; these seemed to work better with my old card.
Now, if acceleration is enabled like in the picture above, try installing or updating your graphics drivers; don't use the ones that come with Windows. If you have an Nvidia card and if it is old (like GeForce 2 or Riva), I recommend you install an older driver. My recommendation is one from the 28.x and 60.x. range; these seemed to work better with my old card.


Nvidia users can download old drivers [http://www.fileshack.com/browse.x?cat=49 here]. ATI users, try [http://www.fileshack.com/browse.x/50 here].
Nvidia users can download old drivers [http://www.nvidia.com/drivers/beta here]. ATI users, try [http://www.oldapps.com/ati.php here].


See also "Bad texturing", above.
See also "Bad texturing", above.