Troubleshooting: Difference between revisions

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==Mac-Specific==
{{UpdatedForOniX|1.0.0}}
The Mac release has a few limitations compared to the PC release. Before reporting a problem, make sure you are using the latest patched Oni application, and check out the following pages for more info:
==Mac-specific==
*[[AE:OMNI|Oni engine patches (Mac)]] (patches made by the community)
See the [[FERAL|Intel Mac build]]'s page for Mac-specific issues.
*[[Installation#Patches]] (for OmniGroup's port of Oni to Mac OS X)
*[[PC vs Mac|PC vs Macs]] (list of PC-only features missing from the Mac build)


'''Oni crashes on my G5 Mac.'''
==Windows-specific==
Most of the problems in Oni itself can be solved by installing a community patch:
*The [[Daodan DLL]] (see that page for manual installation instructions),
*the [[Anniversary Edition]] (installs and updates the Daodan DLL automatically), or you could
*use [[OniX]], the new game application for Windows.


In one reported case, the reason for the crash was that Oni was set to a 640x480 resolution. Changing it to a higher resolution solved the problem. If Oni is trying to use an unsupported video setting, make sure your Display preferences do not list unsupported resolutions or refresh rates. DisplayConfigX can be used to disable the unsupported resolutions on your system. Finally, Oni can be run in windowed mode, which means that no resolution switching will occur. See [[Customizing#noswitch|-noswitch]].
But some problems remain unfixed, so the information below may be useful.
'''How do I change the resolution when Oni crashes at startup?'''


Use the program  [http://www.lafty.com/osge.shtml Oni Save Game Editor] to change the resolution.
===Installer===
The installer on the CD-ROM, OniSetup.exe, may no longer run in Windows 10. You can extract the game data from the installer's data file (ONISETUP.002) using [https://www.legroom.net/software/uniextract Universal Extractor].


'''Oni crashes on my Intel Mac.'''
===Blam!s===
Have you seen this message?


This crash is identical to the one experienced by modern PCs. The crash is due to a text overflow in a fixed-sized buffer. This occurs when Oni is listing all the GL extensions of a video card before writing it in the startup.txt file. A hack was made to make make Oni think that the video card does not support the GL extensions.
[[Image:Blam!.png|center]]
 
So far, no one has seen any difference in the graphics due to this unofficial hack.
The modified version of Oni for OS X can be [http://edt.oni2.net/files/OniOSXfix.zip downloaded here]
 
'''Oni plays poorly on my Mac under Leopard. The controls cut out occasionally.'''
 
Running a Carbon app in the background has been observed to fix this problem. If the app uses the CPU fairly heavily, it essentially begins to handle the CPU usage for other Carbon apps (like Oni!) more intelligently. [http://www.macupdate.com/info.php/id/9830 This app] works well if you simply leave it open in the background while playing Oni.
 
'''The sound has small glitches.'''


This is mostly unavoidable; however, if you try the above solution (running a Carbon app in the background), and it reduces the number or size of the glitches, please let us know; there is some evidence that a Mac with the above problem will also experience large sound glitches until the "Carbon fix" is applied.
There are several reasons why Oni might exit with such a message. The most common cause is solved by the Daodan DLL and OniX, but if neither of those fixes it…


'''I can't see the console in Developer Mode.'''
The [[/Blam|Blam page]] contains a thorough list of things that cause Oni to "blam".


A bug in Oni causes the text on the console line to not display in certain resolutions, although the console prompt is still there; commands can still be entered and executed. If you aren't seeing the console prompt after pressing the ~ (tilde) key (and you are definitely using the patched Mac app that enables Dev Mode), you should try a different resolution.
===Mouse/keyboard problems===
See [[Mouse control issues]].


'''The mouse control won't let me turn in a full circle.'''
===Low-quality texturing/models===
There are several things that can be go wrong, from fuzzy textures to very-low-detail character models. That's always a driver issue. Try and get a recent driver for your GFX card (upgrade to Catalyst if you have an ATI, etc.). But sometimes, Oni is incompatible with modern stuff. Try and get a really old driver, then :)


The mouse tracking does in fact hit a boundary or the edge of the screen if you are playing with the original Bungie release of the Oni app in Mac OS X's Classic Mode. Classic Mode does not support the Input Sprockets functionality that the app is trying to use. Download the OmniGroup port, linked to below, for use with OS X.
===Low frame rate===
 
 
==PC-Specific==
Most of the problems in Windows Oni can be solved by using the [[Daodan DLL|C-Daodan]] or by updating your drivers, but see below for more details.
 
===Blam!s===
There are a lot of reasons why the PC (Win32) version of Oni can go completely crazy.
The single most common symptom is that Oni's window will go blank, and in the middle of your screen you'll have
[[Image:Blam!.png|center]]
 
There are several occasions on which Oni exits with such a message. The main issue was solved with the introduction of the [[Daodan DLL]]. However, if Oni still "blam"s at startup, [[Troubleshooting/Blam|this page]] contains a thorough list of things that cause Oni to "blam".
 
For any other problem, see below.
 
----
===Bad texturing===
There are several degrees of severity (from crappy textures to ugly textures to OMFG).
That's always a driver issue. Try and get a recent driver for your GFX card (upgrade to Catalyst if you have an ATI, etc.). But sometimes, Oni is incompatible with modern stuff. Try and get a really old driver, then :)
 
----
===Major lag===
;Power management
;Power management
This can be a problem on notebooks. Under certain conditions, the performance of the computer will decrease dramatically, for example :
This can be a problem on notebooks. Under certain conditions, the performance of the computer will decrease dramatically, for example:
*if you run on battery power
*if you run on battery power
*if you let the computer overheat
*if you let the computer overheat
;Driver issue
;Driver issue


First let's make sure that your graphic card have direct 3d and AGP accelerations enabled.
First let's make sure that your graphic card has Direct3D and AGP acceleration enabled.
Click in start, execute, write dxdiag, and press ok. You will see now diverse information about your directX and your computer hardware/software, click in display, now check direct3d/agp acceleration. If it is off try enable it, if it is impossible enable, you graphic card may have not have this option or windows is using you card as [http://en.wikipedia.org/wiki/Peripheral_Component_Interconnect pci] instead of agp. In this case try <u>update or install all your motherboard drivers.</u>
Click on Start, Run, type "dxdiag", and press OK. You will see now various information about your DirectX and your computer hardware/software. Click on display, and check the Direct3D/AGP acceleration checkbox. If it is off, try enabling it, and if it is cannot be enabled, your graphics card may have not have this option, or Windows is using your card as [[wikipedia:Peripheral_Component_Interconnect|PCI]] instead of AGP. In this case, try <u>updating or re-installing all your motherboard drivers.</u>


[[Image:Direct3d accelaration on-1-.jpg|thumb|200px|center|Make sure that you have the accelerations enabled.]]
[[Image:Direct3d acceleration.jpg|thumb|200px|center|Make sure that you have acceleration enabled.]]


Now, if it is all enabled like in the picture above, try install or update your graphics drivers, don't use that ones that come with the Windows. If you have a Nvidia card and if it is old (like geforce 2 or Riva), I recommend you install an older driver. My recommendation is one from the 28.x and 60.x. range, this ones seemed to work better at my old card.
Now, if acceleration is enabled like in the picture above, try installing or updating your graphics drivers; don't use the ones that come with Windows. If you have an Nvidia card and if it is old (like GeForce 2 or Riva), I recommend you install an older driver. My recommendation is one from the 28.x and 60.x. range; these seemed to work better with my old card.


NVIDIA users download [http://www.fileshack.com/browse.x?cat=49 here] nvidia old drivers. ATI try [http://www.fileshack.com/browse.x/50 here].
Nvidia users can download old drivers [https://www.nvidia.com/download/index.aspx?lang=en-us here]. ATI users, try [https://www.amd.com/en/support here] (look for the "Previous Drivers" link after finding your card).


 
See also "Bad texturing", above.
 
See also "Bad texturing", see above.
 
----


===Widescreen===
===Widescreen===
Not really a problem, but it can be a bit annoying when your ONI window gets auto-stretched to fit a 16:10 screen.
To get Oni to support widescreen resolutions, install the Anniversary Edition or just the Daodan DLL.
;Solution : Run ONI with the '''-noswitch''' [[Customizing#Command-line arguments |command line argument]]. Oni then runs in a "window" in the upper left corner of your screen, with the resolution selected in [[Customizing#Options menu|Options]].
:If you want that window centered with a black background behind it, use [http://www.chrilly.net/oniwindowmover.zip OniWindowMover].
 
----
===Mouse lag===
The main solution to this seems to be forcing v-sync in your graphics card settings. See [[Mouse lag|HERE]] for more details on the problem and other possible solutions.


[[Category:Oni Support]]
[[Category:Oni Support]]

Latest revision as of 20:57, 29 April 2023

Mac-specific

See the Intel Mac build's page for Mac-specific issues.

Windows-specific

Most of the problems in Oni itself can be solved by installing a community patch:

  • The Daodan DLL (see that page for manual installation instructions),
  • the Anniversary Edition (installs and updates the Daodan DLL automatically), or you could
  • use OniX, the new game application for Windows.

But some problems remain unfixed, so the information below may be useful.

Installer

The installer on the CD-ROM, OniSetup.exe, may no longer run in Windows 10. You can extract the game data from the installer's data file (ONISETUP.002) using Universal Extractor.

Blam!s

Have you seen this message?

Blam!.png

There are several reasons why Oni might exit with such a message. The most common cause is solved by the Daodan DLL and OniX, but if neither of those fixes it…

The Blam page contains a thorough list of things that cause Oni to "blam".

Mouse/keyboard problems

See Mouse control issues.

Low-quality texturing/models

There are several things that can be go wrong, from fuzzy textures to very-low-detail character models. That's always a driver issue. Try and get a recent driver for your GFX card (upgrade to Catalyst if you have an ATI, etc.). But sometimes, Oni is incompatible with modern stuff. Try and get a really old driver, then :)

Low frame rate

Power management

This can be a problem on notebooks. Under certain conditions, the performance of the computer will decrease dramatically, for example:

  • if you run on battery power
  • if you let the computer overheat
Driver issue

First let's make sure that your graphic card has Direct3D and AGP acceleration enabled. Click on Start, Run, type "dxdiag", and press OK. You will see now various information about your DirectX and your computer hardware/software. Click on display, and check the Direct3D/AGP acceleration checkbox. If it is off, try enabling it, and if it is cannot be enabled, your graphics card may have not have this option, or Windows is using your card as PCI instead of AGP. In this case, try updating or re-installing all your motherboard drivers.

Make sure that you have acceleration enabled.

Now, if acceleration is enabled like in the picture above, try installing or updating your graphics drivers; don't use the ones that come with Windows. If you have an Nvidia card and if it is old (like GeForce 2 or Riva), I recommend you install an older driver. My recommendation is one from the 28.x and 60.x. range; these seemed to work better with my old card.

Nvidia users can download old drivers here. ATI users, try here (look for the "Previous Drivers" link after finding your card).

See also "Bad texturing", above.

Widescreen

To get Oni to support widescreen resolutions, install the Anniversary Edition or just the Daodan DLL.

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